Privacy Policy - Koul Traiteur

Last updated: June 27, 2025

1. Collection of Personal Information

We may collect the following information:

- First and last name
- Email address
- Phone number
- Delivery address
- Payment information (processed by a secure third-party provider)
- Dietary preferences or order-specific information

This information is collected when you:

- Place an order
- Fill out a contact or quote request form
- Subscribe to a newsletter
- Browse our site using cookies

2. Use of Information

The collected information may be used to:

- Process and deliver your orders
- Communicate with you regarding your order
- Respond to your inquiries
- Manage our customer relationship
- Send promotional communications (with your consent)
- Improve your user experience

3. Consent

By providing us with your personal information, you consent to its collection and use in accordance with the terms described in this policy.

You may withdraw your consent at any time, subject to legal and contractual obligations, by writing to us at: koul.traiteur@gmail.com

4. Sharing of Information

We do not sell or rent your personal information.

Your information may be shared with:

- Our service providers (payment, delivery, website hosting), only to the extent necessary to perform their services
- Any legal authority if required by law

5. Retention and Security

Personal information is stored in secure environments and protected against unauthorized access.

We retain information only for the duration necessary for the purposes for which it was collected, or as required by law.

6. User Rights (Law 25)

In accordance with Law 25, you have the right to:

- Access your personal information
- Correct any inaccurate information
- Withdraw your consent
- Request the deletion of your data

To exercise these rights, contact our Privacy Officer at:
Email: koul.traiteur@gmail.com
Phone: 438 466 2891

7. Cookies

Our website may use cookies to:

- Enhance the user experience
- Track browsing statistics (analytics)

You can disable cookies in your browser settings.

8. Modifications

We reserve the right to modify this policy at any time. Any changes will be posted on this page with the updated date.

9. Contact Us

For any questions regarding our privacy policy:

koul.traiteur@gmail.com
438 466 2891